Telecel Zimbabwe Staff On Strike Over Network Inefficiency - Reports

Employees at Zimbabwe’s third-largest mobile operator Telecel Zimbabwe downed their tools this week in protest over inadequate resourcing and network inefficiency within the mobile telecommunications service provider.

David Mhambare, the Secretary-General at the Communications and Allied Workers Union of Zimbabwe, said that the strike was triggered by a major shortage of raw materials.

Mhambare said that the workers at Telecel Zimbabwe are the least paid within the telecoms industry and added that the workers are demanding to be provided with the resources to do their work every day.

He revealed that most transactions were being carried out on a manual basis, while technicians did not have fuel to carry out their tasks.

According to Mhambare, Telecel only offers 15% network coverage in specific areas including Beitbridge, Masvingo, Nkayi and Chinhoyi.
He added that most Telecel offices don’t even rely on their own networks to conduct business as they have to use the other service providers like NetOne and Econet.

Telecel Zimbabwe’s CEO Angeline Vere declined to comment on the matter.

The company has mentioned Zimbabwean currency depreciation, challenges accessing foreign currency to pay off vendors, as well as other operational bottlenecks, as contributors to its current situation.

An independent ICT expert Reward Kangai said that the strike was inevitable because the so-called 60% share acquisition by the government had been riddled with corruption.

There has been no clear indication of when the strike action will end, and the mobile operator is yet to issue a formal statement.

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